WTF/Grosse Pointe Blank
DB: I can help who's next! With smile on face
Me: Hi, thanks. I would like a $20 gift card, please.
DB: I am sorry we can't do $20, but we have $25.
Me: That will be fine, lets do that.
DB: Searching for the key on her register
Me: Waiting very patiently. Do you have $10 cards?
DB: Found the key!!Okay that will be $25.
Me: Would you happen to have $10 cards?
DB: Ya, but I found the $25 key so it's okay.
Me: Puzzled look on face. Since I asked for a $20 card, and you implied that was not possible, I am curious to know why you did not offer two $10 cards.
DB: Because we don't do $20 cards.
Me: I understand. Tell you what, lets start over.
DB: Okay? Puzzled look on her face
Me: Hi, thanks, I would like to buy 2 $10 gift cards.
DB: Okay, that will be $20.
We made a break through there and I figured it would be smooth sailing from there.
DB: Takes my money and hands me two cards straight from the rack. There you go, have a good night.
Me: Don't you have to activate the cards in some way.
DB: Oh! Yes Stands there looking at me
They need to be swiped on the thingy.
Me: Patience about gone, but still pleasant in an "I am an asshole, but I don't sound like it tone." So should I come around the counter and do that, or do you do that?
DB: My manager will do it.
Me: Do you need the cards back then to take them to your manager?
DB: No, he will be up here in a bit.
Me: So I should give him the cards then so he can swipe them on the thingy?
DB: Yep All smiles, in a "I am a dumb girl sort of way"
Me: You wouldn't happen to be able to go get the manager so I can give him the cards, so he can take them and swipe them on the thingy, so I can go home? Could you?
DB: Sure. She gets the manager That guy at my register says he needs his cards activated.
Mgr: Hi what can I do for you?
Me: I would like to get these two $10 cards activated.
Mgr: Did you swipe them on the terminal?
Me: No, typically with any gift card I have ever purchased, the store personnel activate the gift card or cards and give me a receipt which indicates they are activated for a specified value.
Mgr: That's what we do too, so you are all set.
Me: Could I have my receipt then for the activation?
Mgr: You need to swipe them first.
WTF!!!
Me: Continuing with my "I am not an asshole tone" but really being an asshole at this point. I am sorry. I forgot that I had to swipe them on the "thingy". Any chance you could activate them for me. I am starting to run a little behind schedule and would prefer that you swipe them because I am sure you can go through the process much more efficiently than I can.
Mgr: No problem. Takes the cards and activates them. There you go, and there are your receipts. Have a nice night.
Me: You also, enjoy the night, and I thank you for your assistance. Turned around and started walking away
Mgr: Anytime. Come see us again.
Me: Is that a question because the service was so bad, or a general closing statement intended to embed in my subconscious in order to make me want to come back again?
Mgr: Excuse me? I didn't catch all that.
Me: I really like how you remodeled the place. Looks nice. Shoulda brought my gun.
Mgr: What?
Me: Should be fun.
Me: Hi, thanks. I would like a $20 gift card, please.
DB: I am sorry we can't do $20, but we have $25.
Me: That will be fine, lets do that.
DB: Searching for the key on her register
Me: Waiting very patiently. Do you have $10 cards?
DB: Found the key!!Okay that will be $25.
Me: Would you happen to have $10 cards?
DB: Ya, but I found the $25 key so it's okay.
Me: Puzzled look on face. Since I asked for a $20 card, and you implied that was not possible, I am curious to know why you did not offer two $10 cards.
DB: Because we don't do $20 cards.
Me: I understand. Tell you what, lets start over.
DB: Okay? Puzzled look on her face
Me: Hi, thanks, I would like to buy 2 $10 gift cards.
DB: Okay, that will be $20.
We made a break through there and I figured it would be smooth sailing from there.
DB: Takes my money and hands me two cards straight from the rack. There you go, have a good night.
Me: Don't you have to activate the cards in some way.
DB: Oh! Yes Stands there looking at me
They need to be swiped on the thingy.
Me: Patience about gone, but still pleasant in an "I am an asshole, but I don't sound like it tone." So should I come around the counter and do that, or do you do that?
DB: My manager will do it.
Me: Do you need the cards back then to take them to your manager?
DB: No, he will be up here in a bit.
Me: So I should give him the cards then so he can swipe them on the thingy?
DB: Yep All smiles, in a "I am a dumb girl sort of way"
Me: You wouldn't happen to be able to go get the manager so I can give him the cards, so he can take them and swipe them on the thingy, so I can go home? Could you?
DB: Sure. She gets the manager That guy at my register says he needs his cards activated.
Mgr: Hi what can I do for you?
Me: I would like to get these two $10 cards activated.
Mgr: Did you swipe them on the terminal?
Me: No, typically with any gift card I have ever purchased, the store personnel activate the gift card or cards and give me a receipt which indicates they are activated for a specified value.
Mgr: That's what we do too, so you are all set.
Me: Could I have my receipt then for the activation?
Mgr: You need to swipe them first.
WTF!!!
Me: Continuing with my "I am not an asshole tone" but really being an asshole at this point. I am sorry. I forgot that I had to swipe them on the "thingy". Any chance you could activate them for me. I am starting to run a little behind schedule and would prefer that you swipe them because I am sure you can go through the process much more efficiently than I can.
Mgr: No problem. Takes the cards and activates them. There you go, and there are your receipts. Have a nice night.
Me: You also, enjoy the night, and I thank you for your assistance. Turned around and started walking away
Mgr: Anytime. Come see us again.
Me: Is that a question because the service was so bad, or a general closing statement intended to embed in my subconscious in order to make me want to come back again?
Mgr: Excuse me? I didn't catch all that.
Me: I really like how you remodeled the place. Looks nice. Shoulda brought my gun.
Mgr: What?
Me: Should be fun.
5 Comments:
That's what you get for living in LaCrosse. You have to deal with a bunch of backward-ass hillbillies who don't even know how to run a register. At least I was smart enough to move out of Kentucky....
PS. See you in a few weeks. Hope your hip feels better so you can run that race. If not, at least there will be cards to play.
You can take the girl out of Kentucky, but you can't take the Kentucky out of the girl :-)
I am going to test the hip out this weekend. I would say I am less than 50 percent of doing the race.
You are right, there will be lots of cards to be played and chips to be collected. Can't wait.
You should have confused them by paying with $25 cash. The whole change thing would have been a nightmare.
What does DB stand for anyhow?
I'm guessing DB stands for Dumb Blonde?? Or Dumb Brunette?
Yep All smiles, in a "I am a dumb girl sort of way"---Love it!
I honestly need to step back and ask, how many smart girls have you met?
I returned home after 9.30, and did not want to call.
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